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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameMathi*** Date11/24/2020 CountryBelgium FeedbackVery good packaging! Thank you. Rating
5 out of 5
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NameShaij Date11/24/2020 CountryCanada FeedbackAmazing Rating
5 out of 5
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NameTOMAS*** Date11/24/2020 CountryPoland Feedbackwell packed package Rating
5 out of 5
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Nameallis*** Date11/24/2020 CountryUnited States of America FeedbackPerfect packaging and very fast! Rating
5 out of 5
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NameDunca*** Date11/24/2020 CountryUnited States of America FeedbackReceived package safely. Thank you for excellent service! Rating
5 out of 5
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NameEfrai*** Date11/24/2020 CountryUnited States of America Feedbackpackaged with a lot of care Rating
5 out of 5
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NameVal Date11/24/2020 CountryUnited States of America Feedbackitem arrived in great condition and on time, thank you! Rating
5 out of 5
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NameJB Date11/24/2020 CountryUnited States of America FeedbackGreat service. Rating
5 out of 5
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NameLucha*** Date11/24/2020 CountryUnited States of America Feedbackthanks Rating
5 out of 5
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NameLucha*** Date11/24/2020 CountryUnited States of America Feedbackthanks Rating
5 out of 5
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NameLucha*** Date11/24/2020 CountryUnited States of America Feedbackthanks Rating
5 out of 5
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NameElean*** Date11/24/2020 CountryUnited Kingdom FeedbackGreat feedback and notified me of trouble but found quick solutions! Thank you :) Rating
5 out of 5
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NameVarel*** Date11/24/2020 CountryPoland FeedbackPerfect service. Rating
5 out of 5
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Name Date11/24/2020 CountryCanada FeedbackThis is the last time I'll be using Zenmarket, this took WAY too long to arrive COVID-19 or no COVID-19 There's been a significant decline in quality of service from Zenmarket, first with refusing to place bids on items sold by sellers with a 97% positive rating (only negative was the seller would cancel the auction because bids were too low... this is a low to no risk issue), now taking too long to pack orders and blaming it on COVID/Fedex. COVID-19 was stated as the reason for the delay then the story changed to Fedex hadn't picked up the package however no shipping info was submitted/tracking number issued. Once the tracking was issued, Fedex was lightning fast. All my items had arrived at the warehouse on the 29th of October, they weren't able to pack/issue a shipping invoice until the 11th of November, once that was paid, it took another full week for them to submit shipping info (all items should already be packed and dimensions obtained as that's how they quoted me on the invoice), you simply submit and slap the label on and arrange for pickup/drop-off.

Disclaimer: I work for a mens fashion retailer as a Menswear Buyer and during the COVID-19 pandemic I've been handling all operations front and back of house including packing/shipping, appointment shopping, on top of orders on top of my regular job responsibilities as a buyer. This is all done in a 35 hour work week with shipped orders in the double digits. I'm familiar with the process and to me this is unacceptable the way they're handling things.

To summarize, this is the last time I'll be using Zenmarket, it's disappointing to see a service that used to be so efficient decline this badly. I'd rather pay a premium at this point for better service.		 Rating
1 out of 5
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NamePaul *** Date11/24/2020 CountryThailand FeedbackBetter and faster than my first order. Rating
5 out of 5
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NamePaul *** Date11/24/2020 CountryThailand FeedbackVery satisfied with the service. Rating
5 out of 5
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NameJuric*** Date11/23/2020 CountryCroatia FeedbackExcellent!! Rating
5 out of 5
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NameClair*** Date11/23/2020 CountryItaly FeedbackEverything as described and arrived even before the date expected.
Thank you!
With gratitude,
Claire		 Rating
5 out of 5
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NameLUIS *** Date11/23/2020 CountryPortugal FeedbackVery well packed. excelent service from Zenmarket Top service Rating
5 out of 5
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NameWatso*** Date11/23/2020 CountrySingapore FeedbackAll in order. Excellent. Fast shipping. Rating
5 out of 5
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