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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
Name Date2/14/2023 CountryUnited States of America FeedbackGreat Rating
5 out of 5
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Name Date2/14/2023 CountryUnited States of America FeedbackGreat Rating
5 out of 5
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NameJohn *** Date2/14/2023 CountryUnited States of America FeedbackBeautifully and securely packaged, arrived safe and sound here in the USA. Thanks!! Rating
5 out of 5
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NameJohn *** Date2/14/2023 CountryUnited States of America FeedbackBeautifully and securely packaged, arrived safe and sound here in the USA. Thanks!! Rating
5 out of 5
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NameShai Date2/14/2023 CountryCanada FeedbackThank you Rating
5 out of 5
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NameShai Date2/14/2023 CountryCanada FeedbackThank you Rating
5 out of 5
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NameJ Tra*** Date2/14/2023 CountryAustralia FeedbackItems (limited release goods) were acquired in a very timely manner and were packed expertly. Postage was fast. Thank you! Rating
5 out of 5
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NameJ Tra*** Date2/14/2023 CountryAustralia FeedbackShopping process was easy and quote was actioned in a timely manner. Items were packed expertly and shipping was fast. Thank you! Rating
5 out of 5
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NameChris*** Date2/14/2023 CountryFrance Feedbackgreat service and safe packing Rating
5 out of 5
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NameChris*** Date2/14/2023 CountryFrance Feedbackgreat service and safe packing Rating
5 out of 5
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NameChris*** Date2/14/2023 CountryFrance Feedbackgreat service and safe packing Rating
5 out of 5
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NameChris*** Date2/14/2023 CountryFrance Feedbackgreat service and safe packing Rating
5 out of 5
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NameChris*** Date2/14/2023 CountryFrance Feedbackgreat service and safe packing Rating
5 out of 5
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NameChris*** Date2/14/2023 CountryFrance Feedbackgreat service and safe packing Rating
5 out of 5
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NameChris*** Date2/14/2023 CountryFrance Feedbackgreat service and safe packing Rating
5 out of 5
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NameNikol*** Date2/14/2023 CountryUnited States of America FeedbackOrdered a vital bracelet from japan that came with a bonus imperialdramon promo memory. Got the item and when I checked it the imperialdramon memory wasn't there. Turned out zenmarket didn't check the item to make sure everything that was suppose to be there was included before shipping it out. Contacted them and they claimed that even though it was their job to make sure all items were as described before shipping, it wasn't their job to make sure all items were as described and if I wanted that, I should give them more money to check before shipping it out. They also kept passing the blame to the seller and refused to take any blame for their mistake, saying it wasn't policy to open new items before shipping. Which is fine, but the promo memory was a separate item and it not being there should have been noticed.

I will add, when this was found out, customer service was quick about solving the issue and I did get my promo memory and the items in working condition. 5/5 stars for customer service on that front.
Rating
1 out of 5
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NameNikol*** Date2/14/2023 CountryUnited States of America FeedbackOrdered a vital bracelet from japan that came with a bonus imperialdramon promo memory. Got the item and when I checked it the imperialdramon memory wasn't there. Turned out zenmarket didn't check the item to make sure everything that was suppose to be there was included before shipping it out. Contacted them and they claimed that even though it was their job to make sure all items were as described before shipping, it wasn't their job to make sure all items were as described and if I wanted that, I should give them more money to check before shipping it out. They also kept passing the blame to the seller and refused to take any blame for their mistake, saying it wasn't policy to open new items before shipping. Which is fine, but the promo memory was a separate item and it not being there should have been noticed.

I will add, when this was found out, customer service was quick about solving the issue and I did get my promo memory and the items in working condition. 5/5 stars for customer service on that front.
Rating
1 out of 5
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NameHaru *** Date2/14/2023 CountryUnited States of America Feedbackamazing packaging 10/10!! Rating
5 out of 5
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NameSeito Date2/14/2023 CountryUnited States of America FeedbackAnother successful delivery. I am very pleased with their services! Rating
5 out of 5
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NameChris*** Date2/13/2023 CountryGreece FeedbackGreat service! I received all my CDs. Everything was well packed. Also the staff is very nice and helpful! Rating
5 out of 5
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