| Name |
Date |
Country |
Feedback |
Rating |
Tracking |
| NameYuki *** |
Date7/11/2026 |
CountryAustralia |
FeedbackOk, had to return items that were fake, seller refused so apparently can’t do anything and Zen has no buyer protection policy. For this reason have started to use Buyee, as they have an authentication option. |
Rating
3 out of 5
|
Tracking |
| NameYuki *** |
Date7/11/2026 |
CountryAustralia |
FeedbackOk, had to return items that were fake, seller refused so apparently can’t do anything and Zen has no buyer protection policy. For this reason have started to use Buyee, as they have an authentication option. |
Rating
3 out of 5
|
Tracking |
| NameDougl*** |
Date7/11/2026 |
CountryBrazil |
FeedbackGreat service, impeccable, I will always buy |
Rating
5 out of 5
|
Tracking |
| NameGao P*** |
Date7/11/2026 |
CountryPhilippines |
FeedbackGreat service |
Rating
5 out of 5
|
Tracking |
| Namestupi*** |
Date7/11/2026 |
CountrySweden |
FeedbackDelivered within a week. Everything is present and well packaged. This is not my first time using Zenmarket and will definitely NOT my last time. Highly recommend and ill be looking forward for my next package. |
Rating
5 out of 5
|
Tracking |
| NameJohn *** |
Date7/11/2026 |
CountryUnited States of America |
FeedbackFantastic packaging, delivered in perfect shape! Thanks!! |
Rating
5 out of 5
|
Tracking |
| NameIrvin*** |
Date7/11/2026 |
CountryUnited States of America |
Feedbackvery fast shipping and everything was well packed |
Rating
5 out of 5
|
Tracking |
| NameIrvin*** |
Date7/11/2026 |
CountryUnited States of America |
Feedbackvery fast shipping and everything was well packed |
Rating
5 out of 5
|
Tracking |
| NameIrvin*** |
Date7/11/2026 |
CountryUnited States of America |
Feedbackvery fast shipping and everything was well packed |
Rating
5 out of 5
|
Tracking |
| NameIsabe*** |
Date7/11/2026 |
CountryUnited States of America |
Feedbackvery good handling, arrived within the expected shipping time with slight delay, but otherwise came undamaged and in good condition! |
Rating
5 out of 5
|
Tracking |
| NameDudu *** |
Date7/11/2026 |
CountrySouth Africa |
FeedbackThank you so much ZenMarket, my two bromides have arrived safely to my country South Africa, thank you so much for helping me buy merch of my beloved oshi, so glad I discovered ZenMarket, your customer service is excellent, will continue to use your wonderful proxy service from no on. |
Rating
5 out of 5
|
Tracking |
| NameBD |
Date7/11/2026 |
CountryUnited States of America |
FeedbackExcellent, start to finish. Everything went smoothly and exactly as indicated on the ZenMarket site. The instructions and notifications were accurate, timely, easy to follow and set realistic expectations. The items were professionally packaged and all arrived in absolutely perfect condition. No issues whatsoever and I couldn't be more pleased. Thank you! |
Rating
5 out of 5
|
TrackingShow Page |
| NameLachl*** |
Date7/11/2026 |
CountryUnited Kingdom |
Feedbackvery quick and good ! |
Rating
5 out of 5
|
Tracking |
| NameLachl*** |
Date7/11/2026 |
CountryUnited Kingdom |
Feedbackvery quick and good ! |
Rating
5 out of 5
|
Tracking |
| NameLachl*** |
Date7/11/2026 |
CountryUnited Kingdom |
Feedbackvery quick and good ! |
Rating
5 out of 5
|
Tracking |
| NameWalee*** |
Date7/11/2026 |
CountrySaudi Arabia |
FeedbackDear ZenMarket Customer Service,
I am writing to express my dissatisfaction with the response I received from your staff member, Liubava, regarding the delay of my shipment.
I clearly explained that the delay was caused solely by an internal mistake and miscommunication within DHL. However, the response I received appeared to be a generic template stating that delays are expected in international shipping due to customs or clearance procedures. This explanation does not apply to my case and suggests that the shipment details were not properly reviewed.
The shipment arrived at the local DHL facility, completed customs inspection and clearance, and was sent out for delivery within an acceptable timeframe. DHL also attempted delivery to my address. However, the driver returned the shipment to the local DHL facility because of an internal communication error within DHL. Therefore, the delay was not related to customs clearance or international shipping procedures.
I have already raised this concern with ZenMarket and expected the matter to be reviewed carefully. Receiving a general automated-style response without addressing the specific facts of the case is neither helpful nor professional.
Please review the shipment timeline and my previous correspondence properly, and provide a clear response that directly addresses the actual cause of the delay. I also request that this issue be formally raised with DHL, as the delay resulted from the actions of their staff. |
Rating
1 out of 5
|
TrackingShow Page |
| NameLulu |
Date7/11/2026 |
CountryUnited States of America |
FeedbackSuper well packaged. Everything was great. |
Rating
5 out of 5
|
Tracking |
| NameElaka |
Date7/11/2026 |
CountryMongolia |
FeedbackI received my parcel smoothly and fast. |
Rating
5 out of 5
|
Tracking |
| NameStefa*** |
Date7/10/2026 |
CountrySerbia |
FeedbackSuperb service |
Rating
5 out of 5
|
Tracking |
| NameAizol*** |
Date7/10/2026 |
CountryMalaysia |
Feedbackmantap |
Rating
5 out of 5
|
Tracking |