Search history Clear list

Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
Name Date12/22/2024 CountryFrance FeedbackShipping in perfect and secure condition Rating
5 out of 5
TrackingShow Page
NameTT Date12/22/2024 CountryNetherlands FeedbackEverything arrived well packed and in good order, thank you Zenmarket. Rating
5 out of 5
TrackingShow Page
NameRonwy*** Date12/21/2024 CountryAustralia FeedbackParcel arrived in time, packing this time was not correct, as the handles should be turned into the in-sides of the bags, rather than place on the out-sides of the bags, as it has left handle markes on the leather on the out-side of the bags, really hard to correct the indents. Other-wise Zen offers a great shopping experience. Contact/support staff have amazing contact skills and responses, they go the extra lenght to make shopping an amazing experience, they make ZEN -Market a great company, well done Rating
5 out of 5
TrackingShow Page
Name Date12/21/2024 CountryQatar FeedbackI love how all items are carefully packed! Though there seems to be delay from Japan, once it was out for international shipping, it took less than a week for me to get it! Amazing! The customer representatives were patient with my queries and responded promptly. Rating
5 out of 5
TrackingShow Page
NameIvan *** Date12/21/2024 CountryBulgaria FeedbackExelent, thanks Rating
5 out of 5
TrackingShow Page
NameOtome*** Date12/21/2024 CountryUnited States of America FeedbackMy package arrives safely and well packaged! Thank you so much!!! Rating
5 out of 5
TrackingShow Page
NameOtome*** Date12/21/2024 CountryUnited States of America FeedbackWhen I had an emergency and needed an extension to ship my parcel, Zenmarket was quick to cooperate and allow me a grace period. Thank you always for your wonderful support and excellent shipping! Rating
5 out of 5
TrackingShow Page
NameOtome*** Date12/21/2024 CountryUnited States of America FeedbackI love using this service and will continue to do so for a long time. I appreciate all that you do! Rating
5 out of 5
TrackingShow Page
NameOtome*** Date12/21/2024 CountryUnited States of America FeedbackThank you to Zenmarket customer service team for always being there to provide quick assistance. As always, my package arrived safely and quickly! Rating
5 out of 5
TrackingShow Page
NameOtome*** Date12/21/2024 CountryUnited States of America FeedbackThank you for always packing my items with care! Shipping is always fast and efficient <3 Rating
5 out of 5
TrackingShow Page
NameOtome*** Date12/21/2024 CountryUnited States of America FeedbackMy package came well protected and without issues! I appreciate the care that Zenmarket puts into shipping my items. Thank you! Rating
5 out of 5
TrackingShow Page
NameZane *** Date12/21/2024 CountryUnited States of America FeedbackVery well packaged! Rating
5 out of 5
TrackingShow Page
NameZane *** Date12/21/2024 CountryUnited States of America FeedbackGreat! Rating
5 out of 5
TrackingShow Page
NameScott*** Date12/21/2024 CountryAustralia FeedbackThis is the second shipment that I have made with Zenmarket.
I found the experience easy with good communication. The packaging and care is excellent.
I would gladly use the service again. They have a rewards points system and specials so you can save on shipping costs.
Overall this is a tier 1 company to use for freight forwarding Japanese goods overseas.
Rating
5 out of 5
TrackingShow Page
NameGuill*** Date12/21/2024 CountryUnited Kingdom FeedbackPerfect service, thank you so much! Rating
5 out of 5
Tracking
NameAK Date12/21/2024 CountryUnited Kingdom FeedbackArrived well packaged. Outside box was wet due to weather conditions but inside remained dry due to bubble wrap and extra plastic seal. Arrived quick too. Rating
5 out of 5
Tracking
NamePeter*** Date12/21/2024 CountrySweden FeedbackThe guitars arrived in great condition :-)

The shipping took 5 months which is way too long, but that can't be blamed on neither Zenmarket nor Japan Post.
Rating
5 out of 5
TrackingShow Page
NameDragu*** Date12/21/2024 CountrySerbia FeedbackGreat service. Rating
5 out of 5
TrackingShow Page
NameMika *** Date12/21/2024 CountryHungary FeedbackThank you! Rating
5 out of 5
TrackingShow Page
NameChris*** Date12/21/2024 CountryUnited States of America FeedbackTakes about 2 weeks with Zen Express cheaper than DHL EMS Or Fedex and it was packed well. Rating
5 out of 5
TrackingShow Page