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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameDwaip*** Date1/4/2026 CountryIndia Feedbackparcel torn, multiple items damaged (dents)
Few items missing
Rating
3 out of 5
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Namekappy Date1/2/2026 CountryPoland FeedbackEverything was packed and secured perfectly. Rating
5 out of 5
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NameIvan Date1/2/2026 CountryNorway FeedbackBest service!!!!! Rating
5 out of 5
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NameKim M*** Date1/2/2026 CountryPhilippines FeedbackMy parcel arrived in good condition. The box reinforcements were a great investment, kept everything safe and intact. Each item was wrapped carefully and were arranged snugly. Thank you. Hope you all have a great day. Rating
5 out of 5
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NameMolly*** Date1/2/2026 CountryUnited Kingdom FeedbackWas very nervous about ordering from Japan to the UK for the first time, was a big purchase from a designer clothing brand. However, I was updated the whole way along, tracking and paying was simple, my item arrived on it's due date (even over the Christmas period)! Honestly would recommend, I ordered a huge wool coat and it only cost £34 to ship with 6-8 days delivery through FedEx option - So happy, would purchase through ZenMarket again in a heartbeat. Thanks Rating
5 out of 5
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NameDanie*** Date1/2/2026 CountryUnited States of America FeedbackToo expensive Rating
2 out of 5
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NameAdam *** Date1/2/2026 CountryUnited States of America FeedbackThank you Zen Market Team. I cannot emphasize how amazing this experience has been. So professional, so prompt, so cared for.

Arigato Gozaimasu!

Adam
Rating
5 out of 5
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NameAdam *** Date1/2/2026 CountryUnited States of America FeedbackThank you Zen Market Team. I cannot emphasize how amazing this experience has been. So professional, so prompt, so cared for.

Arigato Gozaimasu!

Adam
Rating
5 out of 5
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NameYuna *** Date1/2/2026 CountryNorway FeedbackI felt that this package arrived in good time and in good condition. Rating
5 out of 5
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NameSusan*** Date1/2/2026 CountryAustralia FeedbackArrived safely, well packaged and quickly. Happy shopper. Rating
5 out of 5
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NameSusan*** Date1/2/2026 CountryAustralia FeedbackArrived safely, well packaged and quickly. Happy shopper. Rating
5 out of 5
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NameDavid*** Date1/2/2026 CountryUnited States of America FeedbackGood morning (evening) friends. Most recent parcel arrived. All individual products SUPERBLY packed. I particularly like the cello bags with auction number--very nice, easy to identify multiple items of the same type. The overall box was still not quite full, with loose space inside that allowed one side of the box to collapse, but there were NO damages inside, fortunately. All items were also exactly as described-happy to see that. All in all a very good parcel, I thank you for your attention to detail.

Very Happy New Year to everyone at Zen Market,
Dave
Rating
4 out of 5
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NameAsi M*** Date1/2/2026 CountryIsrael FeedbackGreat service! Great communication! Great items! Well packaged!! Highly recommended! Many thanks!! AAAAA+++++ Rating
5 out of 5
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NamePavan*** Date1/1/2026 CountryIndia FeedbackThis is my 4th haul from ZenMarket so far. Prompt, quick, and reliable as always. I would highly recommend using ZenMarket for all your shopping needs in Japan. Rating
5 out of 5
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NameAntho*** Date1/1/2026 CountryUnited States of America FeedbackVery fast shipping. Reinforcement packaging was great, every corner had hard extra cardboard to help prevent damage and everything inside was bubble wrapped. Rating
5 out of 5
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NameWesle*** Date1/1/2026 CountryUnited States of America Feedback10/10 Rating
5 out of 5
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NameWesle*** Date1/1/2026 CountryUnited States of America Feedback10/10 Rating
5 out of 5
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NameAnast*** Date1/1/2026 CountryUnited States of America FeedbackVery good service! Rating
5 out of 5
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NameBTALP*** Date1/1/2026 CountryCanada FeedbackThe best company ever to buy from ! Zenmarket is a trusted platform to buy from ! And thank you for everything! Rating
5 out of 5
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NameAmand*** Date1/1/2026 CountryUnited States of America FeedbackDear ZenMarket,

Today I received my package and wanted to leave my heartfelt thanks in a review.
I am extremely satisfied with your excellent service and give you a full 5 stars.

From start to finish, the process was so easy. Thank you for all the thought put into your service like the guides on the buying process and the automated messages that let you know the next steps at every step. Due to this, I had few questions and nothing that couldn't be answered without researching the thorough information on your site by myself; only a question regarding a seller's info that required direct contact with a staff member.

Thank you for all the care put into packaging my products; since they were collectible photos they were delicate but you wrapped them with so much love. That made me happy as the items are precious to me. I am happy I was able to get vintage photos of my favorite artist who has passed away. A little bit of sadness has been reduced. I will cherish them. Maybe in the future I can add more to my collection.

I would love to work with ZenMarket again for any purchase.

Thank you from my heart.
Rating
5 out of 5
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