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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameMiros*** Date1/6/2026 CountryCzech Republic FeedbackPerfect! Rating
5 out of 5
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NameCharl*** Date1/6/2026 CountryUnited Kingdom FeedbackExcellent packaging, sublime cost of posting,superb items..Always a great packaging... Rating
5 out of 5
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NameLomi *** Date1/6/2026 CountryKuwait FeedbackWhat’s happened to the order it takes to much time and it didn’t arrive Rating
5 out of 5
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NameD Date1/6/2026 CountryCroatia FeedbackPerfectly packaged and incredibly fast delivery, 3 days from Japan to EU! Rating
5 out of 5
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NameJ.I. Date1/6/2026 CountrySerbia FeedbackEverything arrived safely, the delay in shipping was caused by the local customs though, otherwise my parcel would have arrived much faster if it weren't for that. I do have to say that it is very unfortunate that the shipping method that I've always been using (including this parcel) - avia small - has become unavailable for my country as of recently, since it is the fastest, most affordable and most reliable shipping method.
I am satisfied with the service provided until this point, however, I might have to refrain from using this service in the future because of these circumstances (or use it less frequently). As always, thank you!
Rating
5 out of 5
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NameOscar*** Date1/6/2026 CountryUnited States of America FeedbackMy package arrived fast and everything inside was in perfect condition. Rating
5 out of 5
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Name Date1/6/2026 CountryUkraine FeedbackThanks Rating
5 out of 5
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NameMatan*** Date1/6/2026 CountrySouth Africa FeedbackParcel arrived safely and in perfect condition. Everything packed with care. Thank you. Rating
5 out of 5
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NameMika *** Date1/6/2026 CountryHungary FeedbackThank you! Rating
5 out of 5
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NameAdria*** Date1/6/2026 CountryAustralia Feedbackthank you, good service Rating
5 out of 5
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NameGrish*** Date1/6/2026 CountryIndia FeedbackThank you so much ZenMarket! I was very apprehensive about shipping in December since it's the holidays period but everything went really well albeit delays. I wanted this product for 2 years so it really means a lot to me. Thank you so very much. Rating
5 out of 5
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NameSteve*** Date1/6/2026 CountryUnited States of America FeedbackSo glad I can count on you guys.
I appreciate the bullet-proof packing this fragile, large and heavy item - arrived 100% intact as usual. The use of those foam corners and the two types of bubble wrap in the skilled hands make a world of difference.
THANKS!
Rating
5 out of 5
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NameSteve*** Date1/6/2026 CountryUnited States of America FeedbackGreat great great!
Once again you guys did a super solid job packing this large and heavy item - arrived perfectly. Love those foam corners and the two types of bubble wrap.
THANKS FRIENDS!
Rating
5 out of 5
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NameJ Date1/6/2026 CountryUnited Kingdom Feedbackperfect Rating
5 out of 5
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NameTeofa*** Date1/6/2026 CountryNorth Macedonia FeedbackGood seller fast shipping Rating
5 out of 5
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NameDerri*** Date1/6/2026 CountryNew Zealand FeedbackHello Guys,

The shipping cost is really expensive for Zen market. I have to sometimes pay for shipping to the warehouse and now I have to pay for shipping to New Zealand and also GST. The shipping charges and GST is ¥8700. Compared to ordering directly from Surugaya which offers free shipping, I save more.
Also I cant put all my purchase into the parcel, if I choose a bigger parcel, it will cost even more. So now I need to make another parcel which is also going to cost another ¥8700.

Cheers,
Derrick
Rating
2 out of 5
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Namemorti*** Date1/6/2026 CountryCanada Feedbackmy first zenmarket shipment arrived complete and in good condition! it was small parcel airmail and it arrived in 10 days which is pretty decent for the holiday season. customs opened it for some reason, idk why. clearly my secondhand hobby merch was dangerous lmao Rating
5 out of 5
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NameMauri*** Date1/6/2026 CountryNetherlands FeedbackPerfect Rating
5 out of 5
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NameJon B*** Date1/5/2026 CountryUnited Kingdom FeedbackGood service Rating
5 out of 5
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NameJon B*** Date1/5/2026 CountryUnited Kingdom FeedbackGood service Rating
5 out of 5
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