| Name |
Date |
Country |
Feedback |
Rating |
Tracking |
| NameHolli*** |
Date9/9/2026 |
CountryUnited States of America |
FeedbackGood service without any complaints |
Rating
5 out of 5
|
Tracking |
| NameHolli*** |
Date9/9/2026 |
CountryUnited States of America |
FeedbackGood service without any complaints |
Rating
5 out of 5
|
Tracking |
| NameE |
Date9/9/2026 |
CountryUnited States of America |
Feedbackpacked well and everything arrived safely ! |
Rating
5 out of 5
|
Tracking |
| NameZeon *** |
Date9/9/2026 |
CountrySingapore |
FeedbackReceived my parcel today. Great care taken with my package. Thanks you |
Rating
5 out of 5
|
Tracking |
| NameAbiga*** |
Date9/9/2026 |
CountryUnited Kingdom |
FeedbackThe parcel arrived well packaged, and all my items were well packaged. Zenmarket always leaves me satisfied, and I love how easy it is to get parcels shipped from Japan. Thank you so much! ^_^ |
Rating
5 out of 5
|
Tracking |
| NameAlfre*** |
Date9/9/2026 |
CountryUnited States of America |
FeedbackGreat service for US buyers!! |
Rating
5 out of 5
|
Tracking |
| NameAlfre*** |
Date9/9/2026 |
CountryUnited States of America |
FeedbackGreat service for US buyers!! |
Rating
5 out of 5
|
Tracking |
| NameAlfre*** |
Date9/9/2026 |
CountryUnited States of America |
FeedbackGreat shipper! |
Rating
5 out of 5
|
Tracking |
| NameAlfre*** |
Date9/9/2026 |
CountryUnited States of America |
FeedbackGreat shipper! |
Rating
5 out of 5
|
Tracking |
| NameAlfre*** |
Date9/9/2026 |
CountryUnited States of America |
FeedbackGreat shipper! |
Rating
5 out of 5
|
Tracking |
| NameKo |
Date9/9/2026 |
CountrySpain |
FeedbackPacked very carefully and arrived in perfect condition as usual. ZenMarket never change please I love you ❤️❤️❤️ |
Rating
5 out of 5
|
Tracking |
| NameElija*** |
Date9/9/2026 |
CountryUnited States of America |
Feedback5th ZenMarket haul, honestly they never seize to amaze me with how secure packages are and how fast they get shipped. This particular haul was larger than my previous ones, but I can really tell the staff take so much care in individually wrapping everything in the safest way possible. Took lest than a week to arrive to my house via FedEx. Exterior of box was a bit beat up, but nothing was missing and nothing was damaged. Just excellent. |
Rating
5 out of 5
|
Tracking |
| NameJaedy*** |
Date9/9/2026 |
CountryUnited States of America |
FeedbackEverything was great! The package came with everything and I’m very satisfied. |
Rating
5 out of 5
|
TrackingShow Page |
| NameChris*** |
Date9/9/2026 |
CountryFrance |
Feedbackgreat customer service, fast and safe shipping |
Rating
5 out of 5
|
Tracking |
| NameLachl*** |
Date9/9/2026 |
CountryUnited Kingdom |
Feedbackvery fast, packed securely and came in great condition! |
Rating
5 out of 5
|
Tracking |
| NameHD |
Date9/9/2026 |
CountryUnited States of America |
FeedbackZenMarket successfully purchased my AYURA hand cream from the official Japanese website and shipped it safely. Overall, the service worked as expected.
However, there are two areas that could be improved:
1. I was asked to change the shipping method from FedEx FICP to EMS without any explanation. A brief reason (for example, carrier restrictions on cosmetics) would have avoided unnecessary confusion.
2. After changing the shipping method, my parcel remained in “Packing in Process” for about five days. Customer support replied that the warehouse was busy, but could not provide even a rough estimate of when packing would be completed. Better communication and estimated processing times would greatly improve the customer experience.
Overall, I would use ZenMarket again, but I hope you improve communication during order processing.
|
Rating
4 out of 5
|
Tracking |
| NameMicha*** |
Date9/8/2026 |
CountryUnited States of America |
FeedbackAwesome!!! |
Rating
5 out of 5
|
Tracking |
| NameJon B*** |
Date9/8/2026 |
CountryUnited Kingdom |
FeedbackGood service |
Rating
5 out of 5
|
Tracking |
| NameAlexa*** |
Date9/8/2026 |
CountryNorway |
FeedbackZenmarket packages your items very securely and shipping was fast! |
Rating
5 out of 5
|
Tracking |
| NameGaret*** |
Date9/8/2026 |
CountryIreland |
FeedbackI never recieved this item. I understand that it may take time but I have not recieved it. |
Rating
1 out of 5
|
Tracking |