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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameAmber*** Date7/31/2020 CountryUnited States of America FeedbackThe product came safe and in great condition! shipping was a bit slow but understandable due to the pandemic. Overall I’m very happy with my purchase thank you 😊 Rating
4 out of 5
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NameNyfea*** Date7/31/2020 CountryFrance FeedbackPerfect! Rating
5 out of 5
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NameHISGI*** Date7/31/2020 CountryItaly Feedbackafter two long month they shipped my items and they blocked me to use service becuas THE DIDIT SHIPPED MY NECKLECE THAT I WAS PAID
SO SAD THAT THEY JUST DONT CARE 		Rating
1 out of 5
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NameHISGI*** Date7/31/2020 CountryItaly Feedbackafter two long month they shipped my items and they blocked me to use service becuas THE DIDIT SHIPPED MY NECKLECE THAT I WAS PAID Rating
1 out of 5
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Namesarah*** Date7/31/2020 CountryNew Zealand FeedbackGood thanks Rating
5 out of 5
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Name Date7/31/2020 CountryAustralia FeedbackPerfect, very happy thank you!!! Rating
5 out of 5
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Namesafua*** Date7/31/2020 CountryMalaysia Feedbacknice packaging Rating
5 out of 5
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Namesarah*** Date7/31/2020 CountryNew Zealand FeedbackFantastic thank you Rating
5 out of 5
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NameAhmad*** Date7/31/2020 CountryMalaysia FeedbackIt's take too long regard ship to zenmarket. I'm upset. Please give me a tracking number. Rating
3 out of 5
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NameJT Date7/31/2020 CountryCanada FeedbackThis is my first time with ZenMarket and I am very pleased with the cautiousness of the procedure of buying and shipping and overall the product in general. I bought a set of figures of Yahoo Auctions and I was skeptical at first of having a proxy service buy it since it was my first time doing it. I won the auction and the parcel was shipped to the warehouse where it stayed for a couple of weeks while I gathered funds to pay for international shipping. As soon as I created and paid for the parcel it spent a couple days in the preparing to ship status but after a few days it went to shipping soon after I bugged them about when the shipping process was going to occur and arrived at my doorstep within a week. To be honest I was very surprised at how fast my delivery came as I expected there to be some delays at the sorting centers and shipments by air by within 3 days, the parcel left Japan and came Canada. I used EMS as the standard as I didn’t want to pay a lot for shipping and was able to track my parcel throughout the entire process. Although shipping is pricey, it is what you get as you are buying for the service of having items shipped to you. The 300 yen service for ZenMarket is a reasonable fee and overall not super duper expensive. The only thing that costed a bit was the shipping as it was around $35 CDN and my figures which were about $15-16 CDN. Depending on your country as well, shipping times can vary but for myself in Canada, the service was speedy and I received the package within one day of the parcel arriving at customs and going through the sorting facility and eventually shipped to my city and out for delivery. Due to the current pandemic, I advise others to not worry too much as delays are expected but please have the patience with the shipping companies and ZenMarket.
Overall I am very satisfied with ZenMarket as a first time user as I was able to get my parcel and contents safely (well packaged with recycled paper for cushioning) in a timely matter and was able to receive while staying indoors in accordance to the social distancing rules. I can tell ZenMarket team is also trying their hardest with inquiries as evident to the quick responses to my questions.
*One more thing to note, the seller I bought my items from was not a scam because usually buying things off auctions is a bit sketchy as you can’t return after you win an auction and I was lucky enough to find that my items were exactly as what the seller described it as in the item description (New and unused). 		Rating
4 out of 5
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NameKeele*** Date7/31/2020 CountryUnited States of America FeedbackThank you so much, everything was packed perfectly and arrived super quick! I couldn't be more happier. Rating
5 out of 5
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NameLuis *** Date7/31/2020 CountryMexico FeedbackBuen servicio de gestion , a pesar de las circunstancias en las que el mundo pasa en estos tiempos, el pedido ha llegado en el plazo de entrega establecido por DHl, Muchas gracias Rating
5 out of 5
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NameVeron*** Date7/31/2020 CountryBelgium FeedbackEverything arrived neatly sorted, wrapped and in perfect condition.
Even though the outer box took a beating, the insides were perfect (I did not buy extra strong packaging).
thank you for your hard work! 		Rating
5 out of 5
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NameEdwin*** Date7/31/2020 CountryPhilippines FeedbackI have not received this. The tracking has no updates Rating
5 out of 5
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NameRober*** Date7/31/2020 CountryLithuania Feedbacksuper thank u Rating
5 out of 5
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NameFaisa*** Date7/30/2020 CountrySingapore FeedbackRECEIVED Rating
5 out of 5
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NameFaisa*** Date7/30/2020 CountrySingapore FeedbackRECEIVED Rating
5 out of 5
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NameFaisa*** Date7/30/2020 CountrySingapore FeedbackRECEIVED Rating
5 out of 5
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NameFaisa*** Date7/30/2020 CountrySingapore FeedbackRECEIVED Rating
5 out of 5
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NameFaisa*** Date7/30/2020 CountrySingapore FeedbackRECEIVED Rating
5 out of 5
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