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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameAless*** Date2/20/2021 CountryItaly FeedbackGood package Rating
5 out of 5
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NameDanie*** Date2/20/2021 CountryGermany FeedbackI use Zenmarket for basically any merchandise that I can't buy on other websites or at least not for a suitable price. The shipping is comparably more on the expensive side when looking at other websites with the same methods available but still reasonable.

The process itself was smooth as usual. They checked the website I wanted to buy from (one that isn't part of the big ones they listed) within a day and sent me a quote and quickly bought it after my deposit. It arrived at their warehouse within a week and they repacked it quickly. All in all, it was still quite a bit cheaper than any other proxy or seller for this book.

The cheap fees are definitely speaking for Zenmarket in comparison to other proxys because those also charge fees on the item, etc. whereas Zenmarket only charges 300 Yen flat regardless of value plus the PayPal fees. (Which is normal since it isn't free.)

The procedure is also very fast and after merely 7 working days, it was already on the way to me. (It might have been even faster if the seller had been faster.) It went through customs without any problems and when it arrived, it was packed very well. Considering it's a hardcover book, one wouldn't necessarily expect any damages, yet it was kindly wrapped in thick layer of bubble wrap and some paper to fill the rest of the parcel. The was absolutely no way it would have received any damages during shipping. I know stickers are usually ignored by the shipping company but they additionally put some "fragile" and "handle with care" stickers onto the parcel so the insurance would definitely cover the cost if something happens during shipping.

So in terms of shipping, it's great to know everything is packed extremely well and safely to avoid damages even to cheaper and more resilient items. I also ordered some fragile figures before and collectors can be reassured that even their non-reinforced parcels are already very safe and protected from possible damages.

I definitely recommend Zenmarket as a whole and was always very satisfied with their service. They were helpful even when the seller was having problems for a pre-ordered item and solved the issue for me. So if someone can't find an item anywhere but the retailer's website for a reasonable price for example or needs to pre-order something, I'd definitely recommend Zenmarket.
Rating
5 out of 5
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NameKenta*** Date2/20/2021 CountryUnited States of America FeedbackArrived perfectly intact and looking great!! Rating
5 out of 5
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Name Date2/20/2021 CountryUnited States of America FeedbackA++ Rating
5 out of 5
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NameMohd *** Date2/20/2021 CountryMalaysia FeedbackAll good. Rating
5 out of 5
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NameYZ Date2/20/2021 CountryFrance FeedbackGuitar came in today, I've witnessed the most oustanding care at packaging something, this is beyond hope these days, I'm amazed at the team's work, thanks a lot ! Rating
5 out of 5
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NameMadis*** Date2/20/2021 CountryUnited States of America FeedbackVery good service!!! I had an issue with an address change and everything was handled quickly and professionally. Rating
5 out of 5
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NameMassi*** Date2/20/2021 CountryItaly Feedbackbox number 2, all perfect again! very well packed, items in perfect conditions! and after a long hunt I found good photos of original Shinkansen 300-J0 first run! thanks a lot again :-) Rating
5 out of 5
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NameMassi*** Date2/20/2021 CountryItaly Feedbackall perfect! very well packed, items in perfect conditions! Rating
5 out of 5
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NameAbu A*** Date2/20/2021 CountryMalaysia FeedbackAwesome Rating
5 out of 5
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NameAless*** Date2/19/2021 CountryItaly FeedbackGreat package Rating
5 out of 5
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NameAless*** Date2/19/2021 CountryItaly FeedbackGreat package Rating
5 out of 5
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NameAless*** Date2/19/2021 CountryItaly FeedbackGreat package Rating
5 out of 5
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NameThe L*** Date2/19/2021 CountryUnited Kingdom FeedbackThank you,

Came quickly and as described.
Rating
5 out of 5
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NameJACK Date2/19/2021 CountryFrance FeedbackParfait
Merci
20/20
Rating
5 out of 5
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NamePaulo*** Date2/19/2021 CountrySingapore FeedbackAwesome thanks Rating
5 out of 5
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NameFabio*** Date2/19/2021 CountryItaly FeedbackExcellent! Rating
5 out of 5
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NameFaisa*** Date2/19/2021 CountrySingapore FeedbackRECEIVED Rating
5 out of 5
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NameMbica Date2/19/2021 CountryPortugal FeedbackExcelent++++ Rating
5 out of 5
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NameStani*** Date2/19/2021 CountryRussia FeedbackОдинадцатая посылка и как всегда все замечательно. Хорошо упаковали и усилили посылку. Товары в идеальном состоянии. Pony Express доставили до Москвы за 10 дней, отработали хорошо. Rating
5 out of 5
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