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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameJuris*** Date6/18/2026 CountryCanada Feedbackgood Rating
5 out of 5
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NameAtana*** Date6/18/2026 CountryBulgaria FeedbackА++++++ Rating
5 out of 5
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Namematt Date6/18/2026 CountryUnited States of America FeedbackHorrible experience! Seller clearly advertized size L and when item arrived it was size M too small for me to use and it also was destroyed upon opening. Seller did not state the jacket was ruined and had a stretched and ripped waist hem and i had to pay for it. All i got was a partial refund. Seller is trash and zen market customer service is trash. Rating
1 out of 5
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NameOlin *** Date6/18/2026 CountryUnited States of America FeedbackGreat item and quick shipping Rating
5 out of 5
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NameKevin Date6/18/2026 CountryPhilippines FeedbackWell packaged. No damage on the items Rating
5 out of 5
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NameAarón*** Date6/18/2026 CountrySpain FeedbackPackage received in optimal conditions and content working flawlessly. Rating
5 out of 5
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NameDimit*** Date6/18/2026 CountryCanada Feedback10/10, would buy again!!!! Rating
5 out of 5
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NameIvan *** Date6/18/2026 CountryBulgaria FeedbackExelent, thanks Rating
5 out of 5
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NameMilan Date6/18/2026 CountryHungary FeedbackEverything came perfectly packaged, and in perfect shape! 10/10 service, would and will use Zen again! The shipping was super fast too.
Thank you for making buying merch from Japan possible~		 Rating
5 out of 5
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NameMilan*** Date6/17/2026 CountrySerbia FeedbackB Rating
5 out of 5
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NameOleg *** Date6/17/2026 CountryUkraine FeedbackThanks Rating
5 out of 5
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NameBryan*** Date6/17/2026 CountryUnited Kingdom FeedbackThankyou. Rating
5 out of 5
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Name Date6/17/2026 CountryUnited States of America FeedbackExcellent Service! I could not be happier. Ordering, shipping and delivery were perfect! Rating
5 out of 5
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NameM Date6/17/2026 CountryPhilippines Feedback2ND TIME ORDERING FROM ZEN MARKET AND GLAD TO SAY ALL ARRIVED PROPERLY AND SAFELY😊😊😊 Rating
5 out of 5
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NameDragu*** Date6/17/2026 CountrySerbia FeedbackGreat service. Rating
5 out of 5
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NameLana *** Date6/17/2026 CountryUnited States of America FeedbackI found a rare item in a Japanese shop which could not be shipped overseas by the seller and was able to purchase and receive it only with the help of Zenmarket platform. Thank you so much for the great service! Rating
5 out of 5
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NameLana *** Date6/17/2026 CountryUnited States of America FeedbackGreat and reliable service, prompt notifications and updates, easy to navigate platform with multiple access to Japanese retailers. Will come and shop again! Thank you! Rating
5 out of 5
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NameFlyin*** Date6/17/2026 CountryUnited States of America FeedbackVery great packing this time around. Even though I ordered a plush, it was wrapped in bubble wrap and even had packing peanuts. Even without paying for extra protection, you surely know how to safely protect items. Thanks again for another amazing transaction :D Rating
5 out of 5
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NameKok C*** Date6/17/2026 CountryAustralia FeedbackProfessionally repacked!! Super happy with the amazing service! Rating
5 out of 5
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NameChris Date6/17/2026 CountryUnited States of America FeedbackGood stuff, zenmarket is great! Rating
5 out of 5
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