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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameJa'Ny*** Date5/10/2026 CountryUnited States of America FeedbackUsually zen market is amazing as far as timely shipping. However the tracker sometimes doesn’t update in a timely manner during the last mile. Also on this particular order, the last mile courier didn’t deliver my package. So I spent 90$ total on a Jacket that I didn’t get. Rating
3 out of 5
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NameOleg *** Date5/10/2026 CountryUkraine FeedbackThanks Rating
5 out of 5
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NameOleg *** Date5/10/2026 CountryUkraine FeedbackThanks Rating
5 out of 5
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NameAj Date5/10/2026 CountryCanada FeedbackReceived. Packed good. Rating
5 out of 5
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NameKiana*** Date5/9/2026 CountryUnited Kingdom FeedbackEverything came perfectly and packaging was secure! Rating
5 out of 5
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NameGODER*** Date5/9/2026 CountryGeorgia Feedbackvery good Rating
5 out of 5
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NameGODER*** Date5/9/2026 CountryGeorgia Feedbackvery good Rating
5 out of 5
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NameJon B*** Date5/9/2026 CountryUnited Kingdom FeedbackGood service Rating
5 out of 5
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NameDragu*** Date5/9/2026 CountrySerbia FeedbackGreat service. Rating
5 out of 5
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NameDragu*** Date5/9/2026 CountrySerbia FeedbackGreat service. Rating
5 out of 5
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NameAndre*** Date5/9/2026 CountryUnited States of America FeedbackThank you for very good packaging. There were different sizes but it was also arranged carefully. Rating
5 out of 5
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NameAndre*** Date5/9/2026 CountryUnited States of America FeedbackThank you for very good packaging. Everything packed carefully. Rating
5 out of 5
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NameKim M Date5/9/2026 CountryCanada FeedbackTHK YOU SO MUCH! My items came in safe and complete with no issues whatsoever and they even went out of their way to get one of my requests on one of my items. 10/10 Will shop again!! Rating
5 out of 5
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NameAndre*** Date5/9/2026 CountryUnited States of America FeedbackThank you for very good packaging. The figure arrived safe. Rating
5 out of 5
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NameBarba*** Date5/9/2026 CountryMexico FeedbackSo the service was great but shipping has not been the way it used to. Last time they changed my selected shipping option to EMS, something more expensive without my consent and I let it go. This time, I chose AVIA again and they kept this option. However, I paid 6000 yen for just 2 plushies (one is a small plush and the other medium). I kept thinking it was too much for just a couple of items and today that I got the package it was a big box! For 2 items. When I opened it it was filled with a lot of bubble wrap, newspaper, plastic and lots of foam peanuts. This is not okay Zen Market! These are just plush toys, they are not going to break and they don't need extra stuffing nor protection that I didn't even order. I've sent a bunch of boxes, mostly with plushies, and this is the first time they sent me this. I want the cheapest option for a reason. I feel like I paid EMS again! Rating
2 out of 5
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NameJeffr*** Date5/9/2026 CountryUnited States of America Feedbacki am happy he's is prefect and everything went smoothly !! Rating
5 out of 5
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NameAdria*** Date5/9/2026 CountryUnited Kingdom FeedbackWell Packed Rating
5 out of 5
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NameShane Date5/9/2026 CountryUnited States of America FeedbackEverything was good except there was a part of my boots (a leather belt+buckle) that was missing. This is a big inconvenience and they are expensive boots. Rating
4 out of 5
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NameIsabe*** Date5/9/2026 CountryUnited States of America FeedbackI have been shopping for years and all of my packages have shipped perfectly. Support is very kind and I've always gotten things solved if a problem arises. The packing is wonderful and keeps my items safe. I love Zenmarket so much. (˶ᵔ ᵕ ᵔ˶) ♡ Rating
5 out of 5
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NameIsabe*** Date5/9/2026 CountryUnited States of America FeedbackI LOVE YOU ZENMARKET!!! (つ｡˃ ᵕ ˂)つ ⸝♡ Rating
5 out of 5
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