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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameEvan Date11/14/2022 CountryUnited Arab Emirates FeedbackGreat fast service. It was quick and easy to deal with and all of the customer support are highly professional. I will be back to order for more items. Keep up the good work! Rating
5 out of 5
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Namejonal*** Date11/14/2022 CountryNorway FeedbackAmazing and innovative packaging as always. Great! Rating
5 out of 5
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NameOvers*** Date11/14/2022 CountryUnited States of America FeedbackThank you for your services, my parcel arrived within the time frame you gave me and the product came in perfect shape Rating
5 out of 5
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NameMarci*** Date11/14/2022 CountryPoland FeedbackEverything as described. Very well secured. Rating
5 out of 5
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NameLee K*** Date11/14/2022 CountrySingapore FeedbackItem received perfectly Good job ☺️ Rating
5 out of 5
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NameJuanp*** Date11/13/2022 CountryUnited States of America Feedback10/10 Great Service Rating
5 out of 5
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NameKendr*** Date11/13/2022 CountryCanada FeedbackEverything went smoothly and quickly from the moment of requesting to buy, to receiving the item. Excellent trusted service I will not hesitate to use over and over again. Rating
5 out of 5
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Name Date11/13/2022 CountrySwitzerland FeedbackHas arrived safely, thank you. Rating
5 out of 5
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NameKiera*** Date11/13/2022 CountrySingapore FeedbackExcellent service as always. Items were extremely well packed and arrived in perfect condition. Thank you again 👍 Rating
5 out of 5
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NameJean Date11/13/2022 CountryUnited States of America FeedbackAgain, great packaging, speed of light item processing and shipping. <3 Rating
5 out of 5
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NameJean Date11/13/2022 CountryUnited States of America FeedbackI have ordered vinyl from US, Great Britain, and Japan. You would think, given the travel distance and package management, that US packages would be in the best condition, but you would be mistaken. US packaging is basically a game of chance: 3/10 a package is damaged, 1/10 an item inside the package is damaged. I used to pay for expedited delivery for better packaging, but I stopped doing so as it is a waste of money.

I've ordered from Zenmarket 3 times, this order being my 2nd and largest order (6 vinyl items, a total of 12 records, one is a boxset). Given my experience with packaging in general, I was not too hopeful my package would arrive without a fair bit of beating. But the first package from Zenmarket made me feel slightly otherwise.

My package arrived 3-4 days after payment (over weekend). Japan to East coast US, astonishing. My package box looked like it was reinforced to survive a nuclear war, an option I didn't pay for, but was done regardless. The items inside? Immaculate, as if I had taken them straight from the store to my house. All 6 collections. This is one of the few boxsets I have with 0 dents and 0 seam splits. I've ordered from Square Enix US and have had dented boxsets.

If you are a foreign buyer and are worried about your Japanese vinyl product packaging, heck, probably ANY Japanese product, get your stuff ordered through Zenmarket.

Lastly, I'd like to thank the staff that handled my purchase at Zenmarket. I asked about 7 questions for this order, and they were all answered within 24 hours, and answered succinctly and to my expectations. Incredible customer care, something lacking at times in the US. You have a customer for life.
Rating
5 out of 5
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NameJean Date11/13/2022 CountryUnited States of America FeedbackItems came in impeccable condition (Japan > US). Zenmarket are wizards in packaging science. Rating
5 out of 5
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NameShai Date11/12/2022 CountryCanada FeedbackAmazing Rating
5 out of 5
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NameOluse*** Date11/12/2022 CountryUnited Kingdom FeedbackTop item
Top Seller
Item Received
Rating
5 out of 5
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NameTrevo*** Date11/12/2022 CountryAustralia FeedbackThankyou, all recieved Rating
5 out of 5
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NameTrevo*** Date11/12/2022 CountryAustralia FeedbackThankyou, all recieved Rating
5 out of 5
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Name Date11/12/2022 CountrySerbia FeedbackCorrect service Rating
5 out of 5
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NamePaulo*** Date11/12/2022 CountryUnited States of America FeedbackAwesome Rating
5 out of 5
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NamePaulo*** Date11/12/2022 CountryCanada FeedbackAwesome Rating
5 out of 5
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NamePaulo*** Date11/12/2022 CountryUnited States of America FeedbackAwesome Rating
5 out of 5
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