12% CASHBACK ON RAKUMA ITEMS 11/3 16:00 - 11/7 16:00 (JST) SHOP NOW
Current promotions and discount coupons Learn more
Search history Clear list

Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameChris*** Date12/31/2022 CountryFrance FeedbackGreat service and fast shipping Rating
5 out of 5
Tracking
NameChris*** Date12/31/2022 CountryUnited States of America FeedbackPacked well, everything works great! Fast shipping from Japan with UPS especially since it was during Christmas. Rating
5 out of 5
Tracking
NameBarba*** Date12/31/2022 CountryMexico FeedbackEverything went perfect! Thank you so much! Rating
5 out of 5
Tracking
NameBarba*** Date12/31/2022 CountryMexico FeedbackEverything went perfect! Thank you so much! Rating
5 out of 5
Tracking
NameBarba*** Date12/31/2022 CountryMexico FeedbackEverything went perfect! Thank you so much! Rating
5 out of 5
Tracking
NameBarba*** Date12/31/2022 CountryMexico FeedbackEverything went perfect! Thank you so much! Rating
5 out of 5
Tracking
NameWilli*** Date12/30/2022 CountryUnited States of America FeedbackZen Express was actually very nice considering what it is. Rating
5 out of 5
Tracking
NameTarek*** Date12/30/2022 CountryEgypt FeedbackThanks & Happy new year Rating
5 out of 5
TrackingShow Page
NameIlya Date12/30/2022 CountryUnited Kingdom FeedbackExtremely fast shipment / delivery.
I was shocked how well everything was packed.
Thank you
Rating
5 out of 5
Tracking
NameLe Date12/30/2022 CountryUnited States of America FeedbackWELL PACK Rating
5 out of 5
TrackingShow Page
NameGhost Date12/30/2022 CountryUnited States of America Feedbackvery awesome packing and shipping was cheap thank you zenmarket Rating
5 out of 5
Tracking
Name Date12/30/2022 CountryAustralia FeedbackIm absolutely appalled by this website, as being a new customer and trying to buy a package here has been an absolute nightmare. Buying a product on this website feels very informal and they do not display the shipping fee until you buy the product which completely freaked me out as it was very expensive. I then wanted to cancel the order and get a refund, but you can only cancel and order by paying a 1000 yen fee, which made matters even worse, I didn't know what to and I was freaking out even more, I then thought that I should then just pay the shipping fee, but as I selected the option, a display came up which showed the different shipping methods, I was very confused as next to the name and price of the method, there was a text that said "1 week delayed" which didn't make much sense as shipping with any other website wouldn't "delay" an order for no particular reason. I then payed the fee and I was then confronted with another issue, I couldn't find my order until I looked at the messages tab which told me that I had to make a parcel which made even more annoyed, I then did that too meet the step by step process of when the package should arrive which I for sure didn't want to see, as it made me feel like the package was even more delayed. After waiting a couple of days for the process to complete, I was then met with nothing to tell me when I may suspect the package to arrive, which was the cherry on top for this horrible experience. I will never order from this disgusting website again, and too anyone who is reading this, I hope you don't make the same mistake as I did and order a package from this website. Rating
1 out of 5
Tracking
NameSteve*** Date12/30/2022 CountryAustralia FeedbackExcellent service from start to finish.
Clear, friendly communication, regular updates and overall, a very easy process.
Package was wrapped safely...no risk of damage, and arrived very quickly.
Rating
5 out of 5
Tracking
NameDan D*** Date12/30/2022 CountryUnited States of America FeedbackVery well-packed. This was my first experience and this is probably the best-protected shipment I've ever received from any vendor, including those from within the United States. I am looking forward to similar orders in the future. Rating
5 out of 5
TrackingShow Page
Name Date12/30/2022 CountryNorway FeedbackAll good! Rating
5 out of 5
Tracking
NameEmman*** Date12/30/2022 CountryUnited States of America FeedbackThank you very much! A+++ Rating
5 out of 5
TrackingShow Page
NameEmman*** Date12/30/2022 CountryUnited States of America FeedbackThank you very much! A+++ Rating
5 out of 5
TrackingShow Page
NameEmman*** Date12/30/2022 CountryUnited States of America FeedbackThank you very much! A+++ Rating
5 out of 5
TrackingShow Page
NameEmman*** Date12/30/2022 CountryUnited States of America FeedbackThank you very much! A+++ Rating
5 out of 5
TrackingShow Page
NameEmman*** Date12/30/2022 CountryUnited States of America FeedbackThank you very much! A+++ Rating
5 out of 5
TrackingShow Page