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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameZaree*** Date12/15/2023 CountryIndia FeedbackVery good service Rating
5 out of 5
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NameGiann*** Date12/15/2023 CountrySwitzerland FeedbackGreat, all perfect! Rating
5 out of 5
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Nameいずみ Date12/15/2023 CountryGermany FeedbackNicely packaged and arrived in perfect condition. The new warehouse received the purchase and did the packaging and shipping all in just 3 to 4 days, which is much faster than it was before. Rating
5 out of 5
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NameBella Date12/15/2023 CountryUnited Kingdom FeedbackArrived before time. Everything was packaged carefully. Thank you! Rating
5 out of 5
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NameKatar*** Date12/15/2023 CountryCanada FeedbackZenmarket my saviour 🙏 I wouldn’t have gotten these goods without you! Rating
5 out of 5
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NameCor S*** Date12/15/2023 CountryArgentina Feedbackperfect! Rating
5 out of 5
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NameKRZYS*** Date12/15/2023 CountryIreland Feedbackall good :) Rating
5 out of 5
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NameJohns*** Date12/15/2023 CountryNew Zealand FeedbackA+++ Rating
5 out of 5
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Name09040*** Date12/15/2023 CountryLatvia Feedbackvery good fast shiping.
 Rating
5 out of 5
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NameAZ Date12/14/2023 CountryRomania FeedbackThe order arrived in perfect condition, perfectly packed as always, could not ask for more from ZenMarket! P.S. Won't post more reviews on Trust Pilot because they deemed my reviews as not written by a real customer of ZM :D Thank you, ZenMarket! Rating
5 out of 5
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NameIvy M*** Date12/14/2023 CountryUnited States of America FeedbackFantastic packaging, everything arrived safe and sound, highly recommend! Rating
5 out of 5
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NamePP Date12/14/2023 CountryBulgaria FeedbackA+++ service Rating
5 out of 5
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Name Date12/14/2023 CountrySerbia FeedbackPackage came fine. However I had to pay more then 30% value fee. Disappointed about that. Rating
5 out of 5
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NameEmma Date12/14/2023 CountryCanada FeedbackSOOO AWESOME!! This was the coolest experience I've ever had with ordering from Japan, the packaging was very nice as well, I almost felt bad for opening it! You just found yourselves a new zen customer :) Rating
5 out of 5
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Namenonam*** Date12/14/2023 CountryGermany FeedbackNegative:
1. Scaming/stealing money from shipping is high risk / potential. Staff can input wrong dimension to finalize the shipping fee. For example dimension 30 cm x 45 cm x 20 cm can be inputed to 30 cm x 45 cm x 220 cm. It will be increase the shipping fee from normal to 10x and the actual weight also can be advance, so the shipping fee can increase also. No clear / transparent methode to measure it.
2. Approval time for some case or edit the package takes so long since the time different between customer and the internal staff. It can take 24 - 48 hours until the case can be read by the staff.
3. Some CS does not understand the case to resolve the problem.
Positive:
The protective packaging is really good and handle with care. Free to take product photos is also a plus. 		Rating
3 out of 5
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Name Date12/14/2023 CountryUnited States of America FeedbackI received my package and I am very happy! Rating
5 out of 5
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NameKok C*** Date12/14/2023 CountryAustralia FeedbackExpertly packed. So happy Rating
5 out of 5
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NameGeral*** Date12/14/2023 CountryItaly FeedbackSpedizione nell'intervallo di tempo dichiarato e prodotto imballato accuratamente. Farò sicuramente altri ordini in futuro. Rating
5 out of 5
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NameAva Date12/14/2023 CountryUnited Kingdom FeedbackThank you so so much!! this aibo means so much to me and i will give her an amazing life she is currently watching a film with me 🤖🐶❤️ Rating
5 out of 5
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NameEric *** Date12/13/2023 CountryCanada FeedbackWell packed. Came as intended. A+++ Rating
5 out of 5
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