| Name |
Date |
Country |
Feedback |
Rating |
Tracking |
| NameChris*** |
Date2/22/2024 |
CountryFrance |
Feedbackgreat customer service, fast and safe shipping |
Rating
5 out of 5
|
Tracking |
| NameCelin*** |
Date2/22/2024 |
CountryUnited States of America |
FeedbackExceptionally well packed! Everything was bought quickly and was carefully packaged, which was extra impressive because I had bought a big lot of something- so there were a lot of items. I had been slightly worried about some mugs I had ordered, but they wrapped them nicely and reinforced the edges of the box so well that they arrived in one piece. Thank you so much! I prefer zenmarket of neokyo, definitely. |
Rating
5 out of 5
|
TrackingShow Page |
| NameF G |
Date2/22/2024 |
CountryUnited States of America |
FeedbackGreat communication, very happy with the service! |
Rating
5 out of 5
|
Tracking |
| NameAtana*** |
Date2/22/2024 |
CountryBulgaria |
FeedbackА++++++ |
Rating
5 out of 5
|
TrackingShow Page |
| NameEllen |
Date2/22/2024 |
CountryUnited States of America |
FeedbackZenmarket never disappoints! Got my order as described, thank you. |
Rating
5 out of 5
|
TrackingShow Page |
| NameArsen*** |
Date2/22/2024 |
CountrySerbia |
FeedbackI can't believe that my parcel arrived in 12 days! It was PERFECTLY packed! With great care and precision. Grip is brand new, and I am very happy that I trusted zenmarket to deliver this to me! This is my first time using this platform and I am very satisfied! Thank you! |
Rating
5 out of 5
|
TrackingShow Page |
| NameLesli*** |
Date2/22/2024 |
CountryUnited Kingdom |
FeedbackAs always great service from start to finish. |
Rating
5 out of 5
|
TrackingShow Page |
| NameL. Na*** |
Date2/22/2024 |
CountryPortugal |
FeedbackParcel didn't arrive at time of writing after 3 months. It got somehow stuck in customs despite VAT being paid up front, and the supposed investigation opened by Zenmarket hasn't given any signs of life for over a week now.
Support took multiple back and forth before they acknowledged the information I had provided on first contact as if they were following a script and had ignored the entirety of the ticket aside from some keywords. Honestly, even the ¥500 per-item fee is too expensive for this level of service. |
Rating
1 out of 5
|
Tracking |
| NameL. Na*** |
Date2/22/2024 |
CountryPortugal |
FeedbackCompletely oversized package for the contents. Ended up paying more for shipping than I would have if they had fit the items into a box half the size. |
Rating
4 out of 5
|
Tracking |
| Name |
Date2/22/2024 |
CountryPortugal |
FeedbackWhile items were well packed, Fedex charged me for an extra "handling fee" despite all VAT being paid up front.
Contacting Zenmarket support ended up with me being told to just talk it out with Fedex. Avoid using the Fedex option if at all possible. |
Rating
2 out of 5
|
Tracking |
| NameMarie |
Date2/21/2024 |
CountryGermany |
FeedbackTook about a week and a half to arrive, everything was packaged very safe. |
Rating
5 out of 5
|
Tracking |
| NameChris*** |
Date2/21/2024 |
CountryUnited States of America |
FeedbackFast shipping and arrived safe! Great service |
Rating
5 out of 5
|
Tracking |
| NameRober*** |
Date2/21/2024 |
CountryUnited States of America |
FeedbackEverything arrived perfect thank you 😊. |
Rating
5 out of 5
|
Tracking |
| NameJen |
Date2/21/2024 |
CountryUnited States of America |
FeedbackMy item was quickly bought within 2 hours of placing my order & package came in a timely manner~ |
Rating
5 out of 5
|
Tracking |
| NameAnnab*** |
Date2/21/2024 |
CountryCanada |
Feedbackit arrived really fast |
Rating
5 out of 5
|
Tracking |
| NameJohns*** |
Date2/21/2024 |
CountryNew Zealand |
FeedbackA+++ Nice packaging |
Rating
5 out of 5
|
Tracking |
| NameJohns*** |
Date2/21/2024 |
CountryNew Zealand |
FeedbackA+++ Nice packaging |
Rating
5 out of 5
|
Tracking |
| NameDunke*** |
Date2/21/2024 |
CountryPoland |
FeedbackShipment from Japan to Poland took around a week, which was fast. No issues, products in perfect shape, full recommendation. |
Rating
5 out of 5
|
Tracking |
| NameTimot*** |
Date2/21/2024 |
CountryAustralia |
FeedbackFast and Easy purchase and very well packaged.
|
Rating
5 out of 5
|
TrackingShow Page |
| NameAB |
Date2/21/2024 |
CountryEstonia |
Feedbackthanks ZenMarket for taking special request into account when packaging this particular parcel. This package came with damaged corners on all sides and one corner smashed to the point it was flat. But everything inside was safe without any damage. |
Rating
5 out of 5
|
TrackingShow Page |