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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameL. Date8/2/2026 CountryUnited States of America FeedbackMy first purchase through ZenMarket was a perfect experience. I'd never used a proxy to bid on an auction item before, and they not only ensured that it was done in a timely manner, they packed, shipped, and treated both PukiPuki and packaging with utmost care and speed. A most impressive first experience. Rating
5 out of 5
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NameTrent Date8/1/2026 CountryAustralia FeedbackItems packed with care. Fast postage. Customer service is outstanding. Thank you. Rating
5 out of 5
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NameTrent Date8/1/2026 CountryAustralia FeedbackItems packed with care. Fast postage. Customer service is outstanding. Thank you. Rating
5 out of 5
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NameTrent Date8/1/2026 CountryAustralia FeedbackThank you to everyone who works hard in getting these orders out. You all do an amazing job of packing items with care. Your customer service is outstanding. Thank you. Rating
5 out of 5
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NameFrank*** Date8/1/2026 CountryUnited States of America FeedbackThank you as always for the fast and safe shipping. Rating
5 out of 5
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Namepaul *** Date8/1/2026 CountryUnited Kingdom FeedbackUnfortunately the box got very badly squashed on its way to me, but thanks to the excellent packing skills NOTHING got damaged at all, everything was perfectly kept in its bubblewrap. Thank you! Rating
5 out of 5
Tracking
NameR. A. Date8/1/2026 CountryUnited States of America FeedbackItem was packed extremely well however I cannot recommend ECMS Express due to poor handling from SpeedX, the private carrier that finalizes delivery once it enters the USA. It's way too risky and they have a very bad reputation for losing packages. It is not worth the stress. Regardless, my experience with zenmarket has been incredible. 10/10! Rating
5 out of 5
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NameGlavi*** Date8/1/2026 CountrySerbia FeedbackOk Rating
5 out of 5
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Name Date8/1/2026 CountryPhilippines FeedbackThank you! Rating
5 out of 5
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NameSid S*** Date8/1/2026 CountryHong Kong FeedbackSmooth process and seamless Rating
5 out of 5
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Namemm Date8/1/2026 CountryCanada FeedbackPreordered Music CD shipped promptly and arrived safely in Canada according to schedule. CD case undamaged and CD functions properly/was not damaged. Thank you very much! ありがとう ございます! Rating
5 out of 5
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Name Date8/1/2026 CountryUnited States of America FeedbackAll duties were prepaid and I received my package without issue. Thank you Zenmarket. Rating
5 out of 5
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NameAntho*** Date8/1/2026 CountryUnited States of America FeedbackEverything was packaged with great care. The shipment arrived very quickly. Rating
5 out of 5
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NameMarij*** Date8/1/2026 CountrySerbia FeedbackNeatly packed, arrived quickly Rating
5 out of 5
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NameMarij*** Date8/1/2026 CountrySerbia FeedbackNicely packed, arrived quickly Rating
5 out of 5
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NameIre Date8/1/2026 CountryFinland FeedbackI had a great experience with zenmarket again! Amazing customer service and everything THANK YOU!!!!! Rating
5 out of 5
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NameJuris*** Date8/1/2026 CountryCanada FeedbackEverything was great, us usual. Thank-you Rating
5 out of 5
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NameElixe*** Date8/1/2026 CountryPhilippines FeedbackSome of my anime figures' boxes were crumpled but this is the first time this happened to me. All of my previous parcels were delivered in perfect condition.

Not sure if it's because of the courier, since it's also my first time using the EMS option. I hope this won't happen again. However, overall the service is still good.
Rating
3 out of 5
Tracking
NameWREST*** Date8/1/2026 CountryUnited States of America FeedbackHey, little late on this one, but I wanted you to know you guys did a very good job when it came to making sure the package was safe and secure. Shipping internationally is difficult, but even moreso when the box is full of glass. The ¥1000 was well worth the cost of safe passage.
Arigato gozaimashita
Rating
5 out of 5
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NameElixe*** Date8/1/2026 CountryPhilippines FeedbackExcellent Service as always! Rating
5 out of 5
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