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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NameC.Y. *** Date5/29/2024 CountryMalaysia Feedbackgood service, efficient, and accurate although it is bit of pricey for all the service charge applied. Rating
5 out of 5
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Namewreck*** Date5/29/2024 CountryPhilippines FeedbackItem as expected. I requested to put the product box inside a bigger box to protect it during shipment and they did. Super satisfied. Highly recommended!

Not happy with my selected courier, FedEx, due to lots of fees including entry form fee like wtf. Philippines customs tax is sky high.
Rating
5 out of 5
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NameChris*** Date5/29/2024 CountryFrance FeedbackGreat customer service, fast and safe packing. Rating
5 out of 5
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NameChris*** Date5/29/2024 CountryFrance FeedbackGreat customer service, fast and safe packing. This was a large parcel containing porcelain tea ware, and everything was packed very carefully and well protected. There has been not a single breakage incident in nearly 200 parcels from ZM! Rating
5 out of 5
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NameLeand*** Date5/29/2024 CountryUnited States of America FeedbackThe item was superbly packed. Thank you. Rating
5 out of 5
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NameJared*** Date5/29/2024 CountryUnited States of America FeedbackAbsolutely satisfied! Super fast shipping, arrived a couple of days early. Contents were packaged well and kept safe! Rating
5 out of 5
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NameDanie*** Date5/29/2024 CountryUnited States of America FeedbackQuick shipper Rating
5 out of 5
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NameMarie Date5/29/2024 CountryGermany FeedbackEverything was flawless as always shipping was fast after paid and everything was included and in perfect shape. Rating
5 out of 5
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NameIstvá*** Date5/29/2024 CountryHungary FeedbackGreat service as usual. Rating
5 out of 5
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NameHarle*** Date5/29/2024 CountryUnited Kingdom Feedbackexcellent service!! my sonic plushie arrived safely and i couldn't be happier. i tried for ages to get this plush from various proxy services and none of them were able to get it for me but zenmarket came out on top! thank you so so much, i cannot fault you guys <3 Rating
5 out of 5
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NameIgnac*** Date5/29/2024 CountryChile FeedbackArrived a little late but every part of the items that i buyed are in perfect condition.
Rating
4 out of 5
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NameLeo Date5/29/2024 CountryUnited Kingdom FeedbackFirst time using ZenMarket and after receiving my order, I can't think of any complaints. Well-packed and my items arrived reasonably quickly. Great service! Rating
5 out of 5
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NameJohns*** Date5/29/2024 CountryNew Zealand FeedbackNice items , good packaging , quick delivery A+++ Rating
5 out of 5
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NameJohns*** Date5/29/2024 CountryNew Zealand FeedbackNice items , good packaging , quick delivery A+++ Rating
5 out of 5
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NameMiche*** Date5/29/2024 CountryCanada FeedbackVery well packed. Tous mes articles sont bien emballés, vraiment des pros. Je suis très contente et je vais continuer de faire affaire avec eux. Rating
5 out of 5
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Namearays*** Date5/28/2024 CountryBrazil Feedbackmuito bom! chegou praticamente novo Rating
5 out of 5
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NameJesse*** Date5/28/2024 CountryUnited States of America Feedback1 week delivery Rating
5 out of 5
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NameAn li Date5/28/2024 CountryAustralia FeedbackAS always i love it very much!! thank you very much!! Good service 10/10!!! Accurate and fast! Thank you again for your assistance!!! I AM VERY THANKFULL!! Rating
5 out of 5
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NameRhomz Date5/28/2024 CountryPhilippines FeedbackRemoving the variable declared value is unfair to a lot of people buying a FEW USED GOODS that has no real value,. There is a reason why I didn't have a problem with all my parcels getting checked in customs in my previous orders with lower declared value.

Also, adding every payment like Zen Market fees, seller shipping fee, and parcel shipping fee as a declared total value is upsetting. A really abusive way to drive customers out of your proxy platform. That's just a lazy system

That is like adding a JR Express ticket fee + the item you bought in Yodobashi as taxable custom total of the item.

With all the Zenmarket website bugs, delayed responses from their crew plus their lack of empathy seems like they have gone down hill
Rating
1 out of 5
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NamePavan*** Date5/28/2024 CountryIndia FeedbackExcellent service and prompt delivery! If you live outside Japan, I would highly recommend ZenMarket for all your shopping needs in Japan. Rating
5 out of 5
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