12% OFF Shimamura Music ITEMS 07/10 00:00 - 07/24 23:59 JST SHOP NOW
Search history Clear list

Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
Name Date1/31/2024 CountryUnited States of America FeedbackAll items were very securely packed and the box was exceptionally sturdy. No items came damaged and all were accounted for considering the large amount of items consolidated into one shipment. Consolidation and upgrades were easy to do and customer service was helpful every step of the way with any and all questions I had. Always received quick responses within 12 hours or less during the working week. Much appreciation for the care that went into securing my items. Rating
5 out of 5
Tracking
NameB A Date1/31/2024 CountryUnited Kingdom FeedbackThanks Rating
5 out of 5
TrackingShow Page
NameAnton*** Date1/30/2024 CountrySouth Africa FeedbackPackage arrived before expected delivery date and I must say I am very impressed with the extra care that was taken to safely package my items .
I will gladly be making use of this service more going forward.
Anton
Rating
5 out of 5
Tracking
NameKing Date1/30/2024 CountrySri Lanka FeedbackWell Packed as instructed. 2 months free storage is super helpful, Rating
5 out of 5
Tracking
NameKP Date1/30/2024 CountryUnited States of America FeedbackEverything was packed with care and arrived in great shape. Will continue to use this service. Rating
5 out of 5
Tracking
NameDP Date1/30/2024 CountryNetherlands FeedbackVery well packed as allways. Thank you Zenmarket. Rating
5 out of 5
Tracking
NameAnony*** Date1/30/2024 CountryUnited States of America FeedbackGreat experience! Will definitely be buying through Zenmarket again! Everything came so fast and was packaged incredibly well! Rating
5 out of 5
Tracking
NameRicha*** Date1/30/2024 CountrySouth Korea FeedbackAll nicely wrapped as usual and no problems! Rating
5 out of 5
Tracking
NameAleja*** Date1/30/2024 CountryMexico FeedbackGreat service! Rating
5 out of 5
Tracking
NameJoshu*** Date1/30/2024 CountryUnited States of America FeedbackPacked well and shipped fast. Thank you. Rating
5 out of 5
Tracking
Name Date1/30/2024 CountryUnited States of America FeedbackPerfect Rating
5 out of 5
Tracking
NameCharl*** Date1/30/2024 CountryUnited States of America FeedbackMy ZenMarket order arrived safely today. I'm very happy to say that my artbook was completely protected from the elements and other damage thanks to how well it was packed. I'm sure I'll be relying on ZenMarket again for future purchases from Japanese sellers.

Thank you very much!
Rating
5 out of 5
Tracking
NameB A Date1/30/2024 CountryUnited Kingdom FeedbackThanks Rating
5 out of 5
TrackingShow Page
NameRegin*** Date1/30/2024 CountryUnited States of America FeedbackI'm sorry to ask. Did I choose UPS? I is very expensive! Was it the weight? Please give guidance for future purchases. Rating
5 out of 5
TrackingShow Page
NameB A Date1/30/2024 CountryUnited Kingdom Feedbackthanks Rating
5 out of 5
TrackingShow Page
NameBatuh*** Date1/30/2024 CountryUnited Kingdom Feedbackthanks Rating
5 out of 5
TrackingShow Page
NameMatt *** Date1/29/2024 CountryAustralia FeedbackVery well packed. Thank you! Rating
5 out of 5
Tracking
NameMarc Date1/29/2024 CountryUnited Kingdom FeedbackOrder #16

Good
+Packaging
+Long storage

Bad
-Expensive Fee (500 yen increase)
-Often slow to purchase. (1 time each day)
-ZenPoints do nothing.

-Items being purchased from the wrong sellers requested. At least (5) times have occurred in the past 6 months. 2 today which is quite frustrating.

Recent fee increases makes Zenmarket now an expensive proxy for purchasing many items from.
Rating
3 out of 5
Tracking
NameSlavk*** Date1/29/2024 CountrySerbia FeedbackEverything is ok. Rating
5 out of 5
TrackingShow Page
NameMika *** Date1/29/2024 CountryHungary FeedbackThank you! Rating
5 out of 5
TrackingShow Page