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Customer Feedback & Testimonials

Feedback & Testimonials are posted only by registered customers who have actually purchased things with our service.
You can leave your testimonial from your Order Page.
Name Date Country Feedback Rating Tracking
NamePedro*** Date1/28/2025 CountryPortugal FeedbackGREAT!!! Rating
5 out of 5
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NameShun Date1/28/2025 CountryFrance FeedbackThe package arrived on time and in excellent condition.
All items were carefully protected and packed.
Thank you, ZenMarket team, for your care and efficiency.
Rating
5 out of 5
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NameSara *** Date1/28/2025 CountrySpain FeedbackEnvío rápido, seguro y actualizaciones constantes. Rating
5 out of 5
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NameRaize*** Date1/28/2025 CountryPhilippines FeedbackHi, we just received the parcel, very smooth transaction with you guys, thank you very much Rating
5 out of 5
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NameArsen*** Date1/28/2025 CountryPhilippines FeedbackThank you so much! Got the item!
Only downside is the expensive shipping!
Rating
4 out of 5
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NamePete Date1/28/2025 CountryUnited States of America FeedbackPerfect everything all items exactly as pictured Big SMILES Here !! Rating
5 out of 5
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NameFabri*** Date1/28/2025 CountryPeru FeedbackLlegó todo perfecto gracias!!! Compraré más c: !!!! Rating
5 out of 5
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NameJacks*** Date1/28/2025 CountryNew Zealand FeedbackThank you! Rating
5 out of 5
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NameCharl*** Date1/28/2025 CountryAustralia FeedbackEverything was well packed and protected without taking up any extra space (which would cause a higher shipping fee). Rating
5 out of 5
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NameAbram*** Date1/28/2025 CountryUnited States of America FeedbackMy package arrived within the expected timeframe, though the box was damaged. Fortunately, the contents were fine, and I don’t believe this was ZenMarket’s fault. My buy request was fulfilled fairly quickly (though I don’t remember exactly how long it took), and my packing request was completed in a reasonable time despite delays caused by the holidays. I recommend requesting extra protection for your package to ensure everything arrives safely. Overall, I’m happy with the service! Rating
5 out of 5
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Name Date1/28/2025 CountryUnited States of America FeedbackWhenever I had a question (and I had many), customer service was patient with me to convey the information I needed. The box arrived ever so slightly dinged on the outside but the contents were perfectly safe. Because my parcel weighed over 10kg, I chose to have the box reinforced. It was incredibly solid! Each item was individually bubble wrapped. Each item was also inside of a plastic slip, with a sticker on the outside stating the item details, which made it easy to take inventory and make sure everything was inside. Sufficient paper was stuffed into the empty space to keep everything from moving around. I chose surface mail, the slowest and cheapest shipping option, and it arrived 82 days later which is faster than I expected.

A bit of warning for those with heavy orders who are worried about and need to plan around shipping costs: when subtracting the weight of the contents (10,222 grams), the box and packing material weighed 2,320 grams on their own. (Questions about box and packing material weight were the only ones they wouldn't answer.)
Rating
5 out of 5
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NameRicha*** Date1/28/2025 CountryUnited Kingdom FeedbackYou sent me an opened box with loose packs.. when stated in your photo it was a box SEALED ... You sent me packs from random boxes which is fraudulent against what you are selling? Rating
1 out of 5
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NameDragu*** Date1/28/2025 CountrySerbia FeedbackGreat service. Rating
5 out of 5
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NameFerna*** Date1/27/2025 CountryUnited States of America Feedbackan excellent service, the best way to pack my products, very fast shipping service. I always receive my things in two days after it's sent!
Thank you Zen Market!!
Rating
5 out of 5
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Name Date1/27/2025 CountryNetherlands Feedbacksurprisingly fast confirmation of stock given the time, fast shipping from zenmarket's side. A bit slow from the seller, but that's not an issue. hassle free everything Rating
5 out of 5
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NameAdria*** Date1/27/2025 CountryUnited Kingdom FeedbackThanks
Rating
5 out of 5
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Name Date1/27/2025 CountryGermany FeedbackGreat packaging and thank you for removing the guitar strap screws as requested. Everything arrived safely! Rating
5 out of 5
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NameAhmad*** Date1/27/2025 CountryMalaysia Feedbackfast delivery Rating
5 out of 5
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NameAhmad*** Date1/27/2025 CountryMalaysia Feedbackfast delivery Rating
5 out of 5
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NameI liv*** Date1/27/2025 CountryUnited States of America FeedbackThis was awesome and everything arrived safely! The way they packed everything securely was amazing definitely ordering again THANK YOU!! This service is basically my New friends from Japan! Rating
5 out of 5
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