From April 27th to May 6th, Japan will be celebrating what is commonly known as Golden Week -- a period of several consecutive national holidays. This year, with the accession of the new emperor, Golden Week will last 10 days.
During this period, ZenMarket's office will remain open and we will continue to provide our usual services, but there may be a small delay in packing parcels. Also, as some stores close during Golden Week, there may be delays in ordering and shipping your items.
The following shipping carriers will also have disrupted service during Golden Week:
- FedEx and SF Express will not be available at all during the 10-day period
- UPS and DHL/DHL eC will only make one or two pick-ups during this period
Postal services (SAL, Airmail, EMS) will work as per usual.
We apologize for any inconvenience and thank you for your kind understanding.
Regards,
The ZenMarket Team