NEW YEAR HOLIDAY ANNOUNCEMENT 2022

Happy holidays and thank you all for your continued support throughout the year 2021. 


With the year's end upon us, we wanted to keep you informed on the national holiday taking place here in Japan that may cause some disruption to your ZenMarket buying experience. 

 

Holiday Period: December 30th, Thursday 2021 - January 2nd, Sunday 2022
 

There will be 4 days of Holidays taking place over the New Year's period. 
Some services will be suspended during this time. We are very sorry for any inconvenience this may cause.

Please read the details below as some of these changes may affect you.

The following services will be suspended during this time:

  • Buying any new items that are added to your cart.

  • Receiving, packing, and shipping any items.

  • Refunding any leftover account funds.

  • Swift and Local bank transfers for adding funds

  • Withdrawing Funds

*Please note some auction sellers may be unavailable during this period.

 

During the holiday period, you will still be able to navigate our website and perform other automated website functions such as:

  • Adding items to your cart

However, we will not be able to purchase or ship items on your behalf nor proceed with any actions that require a member of staff, such as weighing goods and receiving shipping quotes on parcels, until we return on January 3rd, 2022.

 

From all of us in the ZenMarket Family, we wish you to stay safe and a very Happy New Year!


 

Japanese Holiday Parcel Pick-Up Schedule

Below you can find details on the working schedule of different shipping services during the Japanese holiday session. 

 

Japan Post

Last pick up for 2021: 12/29

First pick up for 2022: 1/4

 

DHL, FedEx, UPS

Last pick up for 2021: 12/29

First pick up for 2022: 1/4

 

Zen Express

Last pick up for 2021: 12/23

First pick up for 2022: 1/5

 

Pony Express

Last pick up for 2021: 12/21

First pick up for 2022: 1/4

 

ECMS

Last pick up for 2021: 12/29

First pick up for 2022: 1/5

News| 17/12/2021 | News